jiraServiceManagement: portal Request CreatePropertyPanel unlicensedAccess

I followed the code setup below, but the customer user still cannot see the Forge application.

modules:
  jiraServiceManagement:portalRequestCreatePropertyPanel:
    - key: service-hello-world-portal-request-create-property-panel
      resource: main
      resolver:
        function: resolver
      render: native
      title: service
      unlicensedAccess:
        - customer