JSD API offers some plugin points where app can mount panels in the customer portal: https://developer.atlassian.com/jiradev/jira-applications/jira-service-desk/jira-service-desk-ui-plugin-points-customer-portal
One of our add-on allows user to add data to an issue though a dedicated panel (something else than custom fields).
It works with Jira Core & Jira Software (we mount panels in the issue view) but the mounting points currently available on JSD are not enough to create an acceptable user experience.
This mounting point is almost what we want:
In fact, we want the exact same thing but the panel should be above the create button.
Atlassian, it is in your plans to add more plugin points in JSD?
Is there a public issue we can vote on?
Chritstophe - Valiantys Software