# Need help to remove “on hold” status from my Atlassian developer account

**URL:** <https://community.developer.atlassian.com/t/need-help-to-remove-on-hold-status-from-my-atlassian-developer-account/97762>\
**Category:** General\
**Tags:** help-center\
**Created:** [December 15, 2025, 3:56am UTC](https://community.developer.atlassian.com/t/need-help-to-remove-on-hold-status-from-my-atlassian-developer-account/97762 "2025-12-15T03:56:23Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![ANKITJangid1](https://avatars.discourse-cdn.com/v4/letter/a/e0b2c6/32.png) [@ANKITJangid1](https://community.developer.atlassian.com/u/ANKITJangid1)\
**Post date:** [December 15, 2025, 3:56am UTC](https://community.developer.atlassian.com/t/need-help-to-remove-on-hold-status-from-my-atlassian-developer-account/97762/1 "2025-12-15T03:56:23Z")

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My Atlassian community developer account has been on hold for over a year, and I haven’t found any way to contact support to resolve this. As a Forge developer, I regularly need help with Forge apps and want to participate in the community, but since my account is on hold I’m unable to post questions. I created this new account just to ask: can someone guide me on how to remove the “on hold” status from my original account?