# New Jira Experience removed from Cloud instance

**URL:** <https://community.developer.atlassian.com/t/new-jira-experience-removed-from-cloud-instance/4838>\
**Category:** Atlassian Ecosystem Design\
**Tags:** jira-cloud\
**Created:** [June 6, 2017, 1:07pm UTC](https://community.developer.atlassian.com/t/new-jira-experience-removed-from-cloud-instance/4838 "2017-06-06T13:07:42Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![andre.rodrigues](https://avatars.discourse-cdn.com/v4/letter/a/e79b87/32.png) [@andre.rodrigues](https://community.developer.atlassian.com/u/andre.rodrigues)\
**Post date:** [June 6, 2017, 1:07pm UTC](https://community.developer.atlassian.com/t/new-jira-experience-removed-from-cloud-instance/4838/1 "2017-06-06T13:07:42Z")

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Hi,

I applied for the New JIRA experience for my Dev Cloud instance and i got it yesterday i tried it out a bit, this morning when i opened my JIRA Cloud instance the JIRA instance had reverted back to the original state and i no longer can enable the new JIRA Experience anymore. Is this normal? I really would like to keep the new JIRA experience enable all the time.

This has happen to other people in the company i work as well.

Thank you,  
André Rodrigues

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**Author:** ![yvesriel](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/yvesriel/32/310_2.png) [@yvesriel](https://community.developer.atlassian.com/u/yvesriel)\
**Post date:** [June 6, 2017, 4:25pm UTC](https://community.developer.atlassian.com/t/new-jira-experience-removed-from-cloud-instance/4838/2 "2017-06-06T16:25:46Z")

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Got exactly this happening to me. I got the new experience yesterday and today it was gone ☹

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**Author:** ![bruno.conde](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/bruno.conde/32/36563_2.png) [@bruno.conde](https://community.developer.atlassian.com/u/bruno.conde)\
**Post date:** [June 7, 2017, 9:12am UTC](https://community.developer.atlassian.com/t/new-jira-experience-removed-from-cloud-instance/4838/3 "2017-06-07T09:12:38Z")

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Same here 😢 😞

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**Author:** ![andre.rodrigues](https://avatars.discourse-cdn.com/v4/letter/a/e79b87/32.png) [@andre.rodrigues](https://community.developer.atlassian.com/u/andre.rodrigues)\
**Post date:** [June 7, 2017, 10:57am UTC](https://community.developer.atlassian.com/t/new-jira-experience-removed-from-cloud-instance/4838/4 "2017-06-07T10:57:32Z")

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In this [post](https://community.developer.atlassian.com/t/rolling-out-the-new-jira-experience-to-your-cloud-add-on-customers/4829) an attlassian staff reply saying that its a bug and that you should pm him with your instance name.