Plugin unable to retrieve data from JIRA User API

Hello,

My plugin in the JIRA marketplace was working this morning. All of a sudden the plugin is not able to retrieve user data using following JIRA API
/rest/api/3/user?accountId=

Is anyone else facing similar issue? Any help is appreciated.

Thanks,
Shef

Please define “not able to retrieve user data”. What happens when you make the request?

Cheers,
Jack

Hello Jack,

It was returning 403. Running the same API in the browser /postman was returning the result.
As of yesterday , it is back to normal and returning correct result.
Not sure where was the glitch.

Thanks!!

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