PostgreSQL error reported by Jira Cloud

Jira Cloud is reporting a PostgreSQL error to our add-on; something to do with a duplicate key constraint being violated in relation to an add-on entity property. It has occurred while an evaluation license holder was re-enabling the add-on.

Caused by: org.postgresql.util.PSQLException: 
    ERROR: duplicate key value violates unique constraint
    "u_ao_f4ed3a_add_on_1238639798"
Detail: Key ("PRIMARY_KEY")=
    (com.projectbalm.riskregister.riskregister-jira:settings) already exists.

I’ve never seen an error like that reported by Jira Cloud before. Could this be related to anything we’re doing, or is it a bug of some kind in Jira Cloud itself?

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