I’m wondering if there have been recent changes to the vendor support section of marketplace listings.
I can’t prove this, but I believe that a recent change has caused our 24/7 emergency contact number, and contact email address, to be copied into the Support -> Contact section of the listing.
We don’t offer support via phone or email, and have never, only via our service desk.
We removed the phone number and email address in the Manage Vendor section of MAC… the phone number is now no longer displayed but the email still is. Sampling a number of other vendors listings page this seems to be the case with everyone.
Has something changed?