Workato, our platform, allows our users to create complex workflows on their Jira instances (both cloud and on-premise).
The inability to retrieve user emails is a major blocker for many of our users, as a user’s email is frequently used as a common key to map the same user in other apps (e.g. when an issue is assigned to a user in Jira, post a direct message to the same user in Slack by using his e-mail address).
As such, we don’t really have an app ID or a listing in the marketplace to fill up this form to request access to the email API.
How do we go about re-enabling access to e-mails in our API calls?
P.S Unsure if related, but w.r.t Jira, our platform’s Jira connector uses token auth.