Hi Trello community,
I’m Raul from Hubstaff and I’m responsible for our Trello integrations.
We’ve recently seen an increased number of
401: invalid_key errors for some of our Trello integrations.
This issue is resolved if the integration reauthenticates with Trello and we receive a new token, but this is not reliable at all and we have a few customers that lately have become irritated because they have to do this daily.
For instance we have one customer that integrate with the organization with ID
Their integration received this errors on:
- Thu, Feb 13, 2020 15:13:59 UTC
- Thu, Feb 20, 2020 08:21:20 UTC
- Fri, Feb 21, 2020 17:09:36 UTC
- Tue, Feb 25, 2020 16:19:03 UTC
Can you tell me why these occur?
I’ve noticed that lately, you had system issues according to your status page, but they don’t seem to correlate all the time.
Any further insight on this would be highly appreciated. I can provide more details if needed.