REST API Timeout Issues/throttling?


I have noticed an occurrence specifically when adjusting things on Jira through the rest API. As an example I have a script that runs through a process based on the ticket info and at the end of the script it comments the changes that have been made and adjusts the ticket status. This all works fine however after a small bulk of users this starts to time out and comes to a halt. I then have to wait about 10 minutes before I can run it again.

We have also confirmed this is the case on LIVE and DEV Jira.

  1. Do we know of any throttling on the API
  2. Do we know of any throttling for logged in sessions per user?

Any help is much appreciated