Hey,
We’re facing the problem with getting users into plugin. About 10% of the companies get us nothing for the request.
We use REST API v3 Request
https://developer.atlassian.com/cloud/jira/platform/rest/v3/?utm_source=%2Fcloud%2Fjira%2Fplatform%2Frest%2F&utm_medium=302#api-rest-api-3-user-picker-get
/user/search?query=
I know there is a method /rest/api/3/users/search
https://developer.atlassian.com/cloud/jira/platform/rest/v3/#api-rest-api-3-users-search-get
But according to the doc an application is not allowed to use this method.
Question: why it can happen? How can we solve this problem?
If there is magic under the hood, then how can we use this method /rest/api/3/users/search to get data into plugin?
Thanks.