I’m in a bit of a pickle here and I don’t understand how the search query term works really. It’s rather confusing.
For example doing something like this:
req, err = client.NewRequest("GET", "/rest/servicedeskapi/servicedesk/13/customer?query=email=\"firstname.lastname@example.org\"", nil)
Will return all users with the email domain gmail which is NOT what I would have expected / wanted. I can’t seem to turn off fuzzy searching basically.
And this field isn’t even working if I remove the
", it simply returns empty. Even though there is definitely a match.
Anyone has any ideas how to do this properly?