Hi everyone, we have an integration service that consumes Jira rest APIs and listening on the JIRA webhook.
Regarding webhook, I have some questions:
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Since our service sits behind a security gateway, that requires webhook to send auth token etc, there is no such option in the default webhook configuration panel. We found another page where you can customize webhook, but JIRA support team says, if you use customized webhook, you would lost the advantage of built-in retry. Does this true? Because we would also need the functionality of retry.
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There is another requirement from Integration team, don’t ask me why, but they have to do like that, they are expecting webhook to be able to listen to the response after sending an event to the target URL. For example, to get an updated field value and then do the update. I don’t know if this is possible, and are we able to customize this?
Do we have a support team in this community, if we can schedule a Webex meeting to talk more in details? Please reach out to me, thanks