Hello @ibuchanan
We’re aware of the considerations you mentioned—as well as we are aware that agents could potentially bridge some gaps. However, we’re noticing similar patterns when working with the chat, which might be influenced by the types of prompts we’ve been using
For example, fields like Story Points or Labels often work as expected when we ask to find issues with a specific value of these fields but asking for the actual labels on a given issue frequently fails (not always though). Similarly, while it can locate issues with an Original Estimate set, it struggles to retrieve specific values from that field. Complex queries like listing all labels in a project seem particularly challenging.
You can often see output like “I couldn’t find any specific labels associated with the RS-6 issue. If you need further details, you might want to check directly in the Jira issue …”.
Additionally, it appears that for example the above mentioned Team field is not considered at all. We’ve tried using prompts to evaluate workload by team (e.g., via Story Points, or to just get the organizational information including Jira teams) but found that Jira team data doesn’t seem accessible.