# The new version of my app during one month still is not been approved **URL:** \ **Category:** General Discussion\ **Tags:** app-approval, marketplace\ **Created:** [January 10, 2024, 10:30pm UTC](https://community.developer.atlassian.com/t/the-new-version-of-my-app-during-one-month-still-is-not-been-approved/76124 "2024-01-10T22:30:53Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Alexandr](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/alexandr/32/49542_2.png) [@Alexandr](https://community.developer.atlassian.com/u/Alexandr)\ **Post date:** [January 10, 2024, 10:30pm UTC](https://community.developer.atlassian.com/t/the-new-version-of-my-app-during-one-month-still-is-not-been-approved/76124/1 "2024-01-10T22:30:53Z")
The new version of my app during one month still is not been approved/rejected. Is it ok? How I can speed up the proccess? The status of the approve is ‘WAITING FOR INTERNAL TEAM’ ![изображение](https://global.discourse-cdn.com/atlassiandeveloper/original/3X/6/9/694abb4a13f051d8812a257758b4f2c2efc7a55f.png) ---
**Author:** ![nathanwaters](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/nathanwaters/32/38195_2.png) [@nathanwaters](https://community.developer.atlassian.com/u/nathanwaters)\ **Post date:** [January 10, 2024, 11:02pm UTC](https://community.developer.atlassian.com/t/the-new-version-of-my-app-during-one-month-still-is-not-been-approved/76124/2 "2024-01-10T23:02:23Z")
One month for a response is typical outside of the holiday period. Best you can do is add a comment on the ticket asking for an update. ---
**Author:** ![SugandhaSingh](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@SugandhaSingh](https://community.developer.atlassian.com/u/SugandhaSingh)\ **Post date:** [January 11, 2024, 11:01am UTC](https://community.developer.atlassian.com/t/the-new-version-of-my-app-during-one-month-still-is-not-been-approved/76124/3 "2024-01-11T11:01:37Z")
Hello @Alexandr, could you please share your support ticket URL and we’ll take a look? Regards, Sugandha Singh ---
**Author:** ![Alexandr](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/alexandr/32/49542_2.png) [@Alexandr](https://community.developer.atlassian.com/u/Alexandr)\ **Post date:** [January 11, 2024, 11:07am UTC](https://community.developer.atlassian.com/t/the-new-version-of-my-app-during-one-month-still-is-not-been-approved/76124/4 "2024-01-11T11:07:44Z")
[https://ecosystem.atlassian.net/servicedesk/customer/portal/34/ECOHELP-31746](https://ecosystem.atlassian.net/servicedesk/customer/portal/34/ECOHELP-31746) ---
**Author:** ![Alexandr](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/alexandr/32/49542_2.png) [@Alexandr](https://community.developer.atlassian.com/u/Alexandr)\ **Post date:** [January 14, 2024, 10:35pm UTC](https://community.developer.atlassian.com/t/the-new-version-of-my-app-during-one-month-still-is-not-been-approved/76124/5 "2024-01-14T22:35:35Z")
Hello. Do you have any updates for me? Thanks. ---
**Author:** ![Alexandr](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/alexandr/32/49542_2.png) [@Alexandr](https://community.developer.atlassian.com/u/Alexandr)\ **Post date:** [January 16, 2024, 10:45pm UTC](https://community.developer.atlassian.com/t/the-new-version-of-my-app-during-one-month-still-is-not-been-approved/76124/6 "2024-01-16T22:45:54Z")
Can someone help? @AtlassianSupport ---
**Author:** ![Alexandr](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/alexandr/32/49542_2.png) [@Alexandr](https://community.developer.atlassian.com/u/Alexandr)\ **Post date:** [February 6, 2024, 8:32am UTC](https://community.developer.atlassian.com/t/the-new-version-of-my-app-during-one-month-still-is-not-been-approved/76124/7 "2024-02-06T08:32:15Z")
I just keep you all updated. The app is still not approved. Atlassian found the bug at the forge, in a short description - the license always returns false (they said that some of the vendors have the same issue). They started fixing the bug about 2 weeks ago. It is still in progress. ---
**Author:** ![Alexandr](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/alexandr/32/49542_2.png) [@Alexandr](https://community.developer.atlassian.com/u/Alexandr)\ **Post date:** [February 7, 2024, 8:47pm UTC](https://community.developer.atlassian.com/t/the-new-version-of-my-app-during-one-month-still-is-not-been-approved/76124/8 "2024-02-07T20:47:40Z")
Approved. Thanks atlassian team! ---
**Author:** ![ibuchanan](https://sea1.discourse-cdn.com/atlassiandeveloper/user_avatar/community.developer.atlassian.com/ibuchanan/32/35815_2.png) [@ibuchanan](https://community.developer.atlassian.com/u/ibuchanan)\ **Post date:** [February 7, 2024, 9:49pm UTC](https://community.developer.atlassian.com/t/the-new-version-of-my-app-during-one-month-still-is-not-been-approved/76124/9 "2024-02-07T21:49:08Z")
Closed on February 7, 2024, 9:49pm UTC