The plugin does not load sometimes, Uncaught Error: undefined missing ac/create

Confluence Development Confluence Cloud
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1

Hi Team,

My cloud Confluence app don’t load sometimes (about once in ten). I’m using atl.page.metadata.banner web panel do display my app and using React to render it. When the app doesn’t load I see the next error: Uncaught Error: undefined missing ac/create. Div with class “ap-content” that have contain my app is empty.
I note that react-layout.hbs and my .jsx files are executed, all data are fetched (i can see console log from this files).
I found some topics with same trouble:

https://jira.atlassian.com/browse/CONFCLOUD-67410?focusedCommentId=2025995&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-2025995

https://jira.atlassian.com/browse/CONFCLOUD-67710

I also noticed that these problems are related to getLocation() method of AP libary. My app also uses getLocation() method, but it works fine.

How can I resolve this error?

Thank you.

2

Hi @veloti ,

You refer to a class ap-content. Do you mean to say your app has the <div class="ac-content"></div> in it?

Regards,
Dugald

3

Hi, thank you for reply!

No, I have the following:

<div class="ap-container" id="....">
   <div class="ap-content " id="....">
   </div>
   <script class="ap-iframe-body-script">
      {here is script to create my addon}
   </script>
</div>

Div with class “ac-content” should be located inside addon iframe, that located in

, but its empty, I have no iframe.