We are facing an issue after upgrading Jira from version 8.4 to 9.4. A plugin that was working correctly in the previous version in my local is not reflecting UI changes on the dashboard screen in Jira 9.4 which is same to QA.
We have already tried the following troubleshoot steps: -
Verified that the plugin is enabled and compatible with Jira 9.4
Enabled HTML content in browser settings.
Reviewed and updated the dependencies where necessary .
Checked for deprecated method or API changes in Jira 9.4
Tested the setup in different environments.
Despite these efforts, the issue persists. Could you please provide guidance on how to proceed with debugging and resolving this compatibility issue?
We have checked with support team (priority-support-server@am.atlassian.com) and they have referred to check with Atlassian Developer Community. Please let me know if I have to provide any more details.