It seems like you can no longer search by account using the rest API. I’ve tried numerous different account numbers and all of them seem to return the same error, I’ve double checked and all the account numbers that I have used definitely still exist and have been applied to their related issues etc. We had been using this feature successfully for several years prior to now. Can’t seem to find anything in the API documentation that says this feature would be removed, does anyone have any ideas as to what is happening here?
Make sure that the query string is valid - In the above case - account=TWMC10C1598 should be account%3DTWMC10C1598 .
The error message seems to be more that SURCOC1381 is an option on a field and the search index is having an issue. Can you try reindexing the instance?
There is one field held against each record in jira, you can find the account key by going into the account tab. Each issue in jira can have an account assigned to it.
The query string was previously working perfectly, something must have changed in the API but i’m unable to find the information that details it
Accounts are not a built-in field in JIRA. Perhaps this field is coming from Tempo Timesheets and was affected by the recent migration? Tempo Help Center and Documentation