Unauthorized: Could not find stored client data for clientKey. Is this client registered?

Forge
1

Hello,
I’m developing an app, but I’m encountering an issue with tracking the installed/uninstalled status. Users can install the app without any problem; however, if they uninstall it and then try to reinstall, I receive an error. How can I resolve this?

2

Hi Mertcan,

Can you raise a ticket with our support team and we can look into this further.
Please provide the exact error message and if you are a Forge or Connect app.

URL: https://developer.atlassian.com/support

Thanks

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