ViewIssueModal: Unable to open issue create modal

Is the @forge/jira-bridge package experiencing outages along with the greater Atlassian outages? My ViewIssueModal is now having the following error when we try to open it:

Uncaught (in promise) Error: Unable to open issue create modal.
    BridgeAPIError errors.js:4
    node_modules @forge_jira-bridge.js:66
    rejected tslib.js:115
    promise callback*step tslib.js:116
    __awaiter tslib.js:117
    __awaiter tslib.js:113
    open issue-view.js:19
    onClick FeaturePopup.tsx:49
    React 14
    unstable_runWithPriority scheduler.development.js:468
    React 17
    unstable_runWithPriority scheduler.development.js:468
    React 4
    unstable_runWithPriority scheduler.development.js:468
    React 16
    <anonymous> main.tsx:9

I’ve debugged a little, and can confirm that I’m passing in the correct context#issueKey

Any ideas here? Thanks.

1 Like

We’re getting the same. I cross-posted in the critical incident area at since it’s impacting our marketplace app.



I’m getting this error after calling the open() function. Anyone having the same issue?

Hi folks, I’m going to close this thread. Please use the Critical Incident thread @danielwester created for further communication on this issue.

Just following up on this thread for those that might not have access to the critical incident thread. Engineers have found the root cause and fixed it. It’s been confirmed fixed by 2 other developers.