Hi Everyone, we are just trying to keep track of newly created app requests in Jira cloud, and we are looking for workaround as I can’t seem to find an API that can help us fetch this info.
Can you please suggest something on this
TIA
Welcome to the Atlassian developer community @KNDikshithCHNearshor,
Unfortunately, I can only confirm that such an API does not exist.
There are a number of admin-focused APIs:
The following suggestions (aka feature requests) might be in the vein of what you need:
- AX-1455. If the requests were in the audit logs, then you could filter access logs by this request event and get all created app requests over time, which could further be filtered by timestamp to just “newly created”.
- AX-1449. Would bulk approve/deny be sufficient?
Maybe you could explain the wider use case a bit more? Why doesn’t the current app request UI work for your org?
Thanks @ibuchanan , let me explain this with an example.
We’re trying to streamline how we handle app installation requests from the Marketplace by automatically creating JSM tickets for tracking purposes.
The expected flow is as follows:
When a user raises a request to install an app (for example, Zephyr), a JSM ticket should be created automatically. The user who submitted the request should be set as the reporter of the ticket. This allows us to track the request directly from our JSM portal.
Having this in place helps us maintain a clear and traceable record of all app installation requests. It also enables better communication with the requester, allowing us to understand their requirements in more detail and ensure the app meets their needs.
It looks like MP-545 is the right feature request. Please like, subscribe, and comment.