What is the product_access returned from API "Get managed accounts in an organization"?

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1

Hi

I’m using the Get managed accounts in an organization API to retrieve user data from my org.
The response includes a product_access field for each user, like this:

“product_access”: [
{
“key”: “jira-software”,
“name”: “”,
“url”: “”,
“last_active”: “”
}
],

A user’s product_access shows more products than are available in our organization—is this expected?
The user appears to have access to Trello-related data, even though our organization does not use Trello.
What exactly does the product_access field represent in this API response? Is there any documentation available for it?

I couldn’t find an API that retrieves all products in my organization. Is there one available?

Thank you in advance.
Tien Dang

2

Hi @tien.dang – In the same API, the Get list of workspaces endpoint contains a list of all products in your organization.

Note: You might have to do some extra data parsing to filter out inactive products that are still listed but no longer licensed. But all the data you need should be there.