Over the past few days, I had a bunch of customers contacting me that they get this error when they try to start an evaluation for my cloud app:
I believe this is a bug in the Atlassian Marketplace because when I advise customers to install via Jira in-product marketplace they can start the evaluation without any issues.
Is anyone else experiencing this?
It’s quite important to me to get this fixed because not only does it create a lot of unnecessary customer requests on my side but is also a very bad first impression for customers/users.