# \#app-approval **URL:** https://community.developer.atlassian.com/tag/app-approval/964.md [Latest](https://community.developer.atlassian.com/latest.md) · [Categories](https://community.developer.atlassian.com/categories.md) · [Tags](https://community.developer.atlassian.com/tags.md) --- ## [Is a user-supplied session cookie acceptable in a Marketplace app where no public API exists?](https://community.developer.atlassian.com/t/is-a-user-supplied-session-cookie-acceptable-in-a-marketplace-app-where-no-public-api-exists/101961)
**Author:** [@Alessio](https://community.developer.atlassian.com/u/Alessio)\ **Replies:** 6\ **Last updated:** [August 19, 2026, 2:03pm UTC](https://community.developer.atlassian.com/t/is-a-user-supplied-session-cookie-acceptable-in-a-marketplace-app-where-no-public-api-exists/101961 "2026-08-19T14:03:04Z")
I’m building a Forge app (Confluence Cloud, UI Kit) that audits spaces and helps admins clean up empty ones. Two of its features have no public API, and I want to check whether the workaround I’ve built is acceptable f… --- ## [Marketplace app listing instantly rejected by Plugin Checker with "no reason" (Forge, Jira Cloud)](https://community.developer.atlassian.com/t/marketplace-app-listing-instantly-rejected-by-plugin-checker-with-no-reason-forge-jira-cloud/99247)
**Author:** [@MaxArden](https://community.developer.atlassian.com/u/MaxArden)\ **Replies:** 3\ **Last updated:** [July 10, 2026, 3:46pm UTC](https://community.developer.atlassian.com/t/marketplace-app-listing-instantly-rejected-by-plugin-checker-with-no-reason-forge-jira-cloud/99247 "2026-07-10T15:46:07Z")
Hi All, I’m submitting a new Jira Cloud Forge app to Atlassian Marketplace and the listing is instantly rejected by the automated \[BOT\] Plugin Checker after I click Resubmit (no failing rule shown). App: Sprint Canvas –… --- ## [No access to ECOHELP-110212 approval ticket](https://community.developer.atlassian.com/t/no-access-to-ecohelp-110212-approval-ticket/99042)
**Author:** [@Nick\_Codecove](https://community.developer.atlassian.com/u/Nick_Codecove)\ **Replies:** 1\ **Last updated:** [February 12, 2026, 5:54am UTC](https://community.developer.atlassian.com/t/no-access-to-ecohelp-110212-approval-ticket/99042 "2026-02-12T05:54:56Z")
Hi team, We’ve submitted a Forge app and completed all required steps, including the privacy policy and security questionnaires. However, I’m unable to access the approval ticket: https://ecosystem.atlassian.net/brows… --- ## [Multiple Forge apps stuck in "Submitted" status for over 2 weeks](https://community.developer.atlassian.com/t/multiple-forge-apps-stuck-in-submitted-status-for-over-2-weeks/98986)
**Author:** [@Nick9](https://community.developer.atlassian.com/u/Nick9)\ **Replies:** 3\ **Last updated:** [February 11, 2026, 10:20am UTC](https://community.developer.atlassian.com/t/multiple-forge-apps-stuck-in-submitted-status-for-over-2-weeks/98986 "2026-02-11T10:20:23Z")
Hi Atlassian Community & Marketplace Team, I recently developed and submitted two new apps built on Forge and I’m excited to share them with the ecosystem, but I’m concerned about the review timeline. All two apps have… --- ## [Marketplace Rejection Without Reason - Klient PSA Time Tracker](https://community.developer.atlassian.com/t/marketplace-rejection-without-reason-klient-psa-time-tracker/98729)
**Author:** [@KlientPSA](https://community.developer.atlassian.com/u/KlientPSA)\ **Replies:** 0\ **Last updated:** [January 29, 2026, 1:56am UTC](https://community.developer.atlassian.com/t/marketplace-rejection-without-reason-klient-psa-time-tracker/98729 "2026-01-29T01:56:24Z")
Hi, App Name: Klient PSA Time Tracker App ID: ari:cloud:ecosystem::app/5a69f3c1-da6e-4245-b087-054807cfe873 Current Version: 3.1.0 Issue Summary: Initial Rejection (Timeout): My app was first rejected with the reaso… --- ## [Blocked: Marketplace submission ECOHELP-106357 — Portal page blank, 10+ days pending](https://community.developer.atlassian.com/t/blocked-marketplace-submission-ecohelp-106357-portal-page-blank-10-days-pending/98683)
**Author:** [@ArseniiBiletskyi](https://community.developer.atlassian.com/u/ArseniiBiletskyi)\ **Replies:** 1\ **Last updated:** [January 28, 2026, 12:58pm UTC](https://community.developer.atlassian.com/t/blocked-marketplace-submission-ecohelp-106357-portal-page-blank-10-days-pending/98683 "2026-01-28T12:58:26Z")
Hi team! I’m a new vendor and I’m stuck in a loop. I submitted my app “Smart Time Shepherd” on Jan 13th (Ticket: ECOHELP-106357). Problems: The review is pending for 10+ business days. The ECOHELP portal shows a b… --- ## [Unable to access ecosystem.atlassian.net approval ticket (Access Request does not resolve)](https://community.developer.atlassian.com/t/unable-to-access-ecosystem-atlassian-net-approval-ticket-access-request-does-not-resolve/98548)
**Author:** [@tomosuzu](https://community.developer.atlassian.com/u/tomosuzu)\ **Replies:** 3\ **Last updated:** [January 23, 2026, 6:08am UTC](https://community.developer.atlassian.com/t/unable-to-access-ecosystem-atlassian-net-approval-ticket-access-request-does-not-resolve/98548 "2026-01-23T06:08:19Z")
How can I get access to ecosystem.atlassian.net? I submitted a Forge app to the Atlassian Marketplace and received a link to track the approval progress, but I don’t have permission to access it. I clicked “Request acce… --- ## [Urgent: App Rejected due to "Timeout" after 20 days wait - Cannot access ECOHELP support](https://community.developer.atlassian.com/t/urgent-app-rejected-due-to-timeout-after-20-days-wait-cannot-access-ecohelp-support/98054)
**Author:** [@sparkmindai](https://community.developer.atlassian.com/u/sparkmindai)\ **Replies:** 1\ **Last updated:** [December 30, 2025, 6:57am UTC](https://community.developer.atlassian.com/t/urgent-app-rejected-due-to-timeout-after-20-days-wait-cannot-access-ecohelp-support/98054 "2025-12-30T06:57:27Z")
ECOHELP “No access” but I’m Vendor Admin (Marketplace Partner) I have the same issue as Solved: Why my Jira App was rejected for timeout. After submitting the app, I received an email saying that a JIRA ticket … --- ## [Making the DC approval process customer-friendly again!](https://community.developer.atlassian.com/t/making-the-dc-approval-process-customer-friendly-again/97227)
**Author:** [@remie](https://community.developer.atlassian.com/u/remie)\ **Replies:** 5\ **Last updated:** [November 26, 2025, 1:09pm UTC](https://community.developer.atlassian.com/t/making-the-dc-approval-process-customer-friendly-again/97227 "2025-11-26T13:09:43Z")
Hej Atlassian, Can we please talk about the DC annual app approval process? And more specifically, the fact that it was changed overnight from being extremely lenient to extremely strict? Up until this year, one could … --- ## [Automate your DC app performance testing with CI/CD](https://community.developer.atlassian.com/t/automate-your-dc-app-performance-testing-with-ci-cd/97304)
**Author:** [@remie](https://community.developer.atlassian.com/u/remie)\ **Replies:** 0\ **Last updated:** [November 25, 2025, 12:20pm UTC](https://community.developer.atlassian.com/t/automate-your-dc-app-performance-testing-with-ci-cd/97304 "2025-11-25T12:20:03Z")
Hi, Yesterday I shared how we created a CLI for running the DC app performance tests. This is a follow-up article on how to incorporate this into CI/CD to streamline the process and get a ZIP file with all required deli… --- ## [There is now a CLI for your DC app performance testing!](https://community.developer.atlassian.com/t/there-is-now-a-cli-for-your-dc-app-performance-testing/97280)
**Author:** [@remie](https://community.developer.atlassian.com/u/remie)\ **Replies:** 1\ **Last updated:** [November 24, 2025, 10:54pm UTC](https://community.developer.atlassian.com/t/there-is-now-a-cli-for-your-dc-app-performance-testing/97280 "2025-11-24T22:54:53Z")
Hi, For those of you who still have DC apps (you’re a dying breed) that still need to do the annual DC testing and who have been doing this manually, I would like to offer you some convenience methods of automating part… --- ## [Permission missing to ecosystem.atlassian.net](https://community.developer.atlassian.com/t/permission-missing-to-ecosystem-atlassian-net/97030)
**Author:** [@FlowSprinter](https://community.developer.atlassian.com/u/FlowSprinter)\ **Replies:** 2\ **Last updated:** [November 19, 2025, 7:36pm UTC](https://community.developer.atlassian.com/t/permission-missing-to-ecosystem-atlassian-net/97030 "2025-11-19T19:36:47Z")
How can I get access to ecosystem.atlassian.net? I submitted a forge app to the Atlassian Marketplace that got reject and I received a link to track the progress of the approval. However when I click on the link I don’t … --- ## [The new version of my app during one month still is not been approved](https://community.developer.atlassian.com/t/the-new-version-of-my-app-during-one-month-still-is-not-been-approved/76124)
**Author:** [@Alexandr](https://community.developer.atlassian.com/u/Alexandr)\ **Replies:** 7\ **Last updated:** [February 7, 2024, 8:47pm UTC](https://community.developer.atlassian.com/t/the-new-version-of-my-app-during-one-month-still-is-not-been-approved/76124 "2024-02-07T20:47:40Z")
The new version of my app during one month still is not been approved/rejected. Is it ok? How I can speed up the proccess? The status of the approve is ‘WAITING FOR INTERNAL TEAM’ --- ## [Forge App version pending for approval but no ticket or email received to follow up](https://community.developer.atlassian.com/t/forge-app-version-pending-for-approval-but-no-ticket-or-email-received-to-follow-up/71594)
**Author:** [@DeveloperAccount](https://community.developer.atlassian.com/u/DeveloperAccount)\ **Replies:** 2\ **Last updated:** [August 1, 2023, 8:57am UTC](https://community.developer.atlassian.com/t/forge-app-version-pending-for-approval-but-no-ticket-or-email-received-to-follow-up/71594 "2023-08-01T08:57:28Z")
Hi, I recently updated my Forge app and enabled the license in manifest.yml. After publishing the changes to production, I noticed the status as “Versions pending Marketplace approval”. However, I haven’t received any e… --- ## [Calling all small/independent maintainers of free server apps](https://community.developer.atlassian.com/t/calling-all-small-independent-maintainers-of-free-server-apps/69964)
**Author:** [@remie](https://community.developer.atlassian.com/u/remie)\ **Replies:** 0\ **Last updated:** [June 1, 2023, 10:36am UTC](https://community.developer.atlassian.com/t/calling-all-small-independent-maintainers-of-free-server-apps/69964 "2023-06-01T10:36:34Z")
Hi :wave:, As we all know, there will be a lot of server apps that will be removed from the Atlassian Marketplace on February 15th, 2024. This will include free apps that are still being used by Atlassian customers. Th… --- ## [How to publish 3lo application](https://community.developer.atlassian.com/t/how-to-publish-3lo-application/63110)
**Author:** [@MikeChiu](https://community.developer.atlassian.com/u/MikeChiu)\ **Replies:** 0\ **Last updated:** [November 2, 2022, 6:41am UTC](https://community.developer.atlassian.com/t/how-to-publish-3lo-application/63110 "2022-11-02T06:41:40Z")
Hi I build a 3lo application and want to make it work across other domains, so I follow the document “App approval guidelines” to share my application, but I can do publish since I don’t have the download url. So my que… --- ## [App Approval Ticket Awaiting Resubmission Status](https://community.developer.atlassian.com/t/app-approval-ticket-awaiting-resubmission-status/60987)
**Author:** [@OdinSon](https://community.developer.atlassian.com/u/OdinSon)\ **Replies:** 0\ **Last updated:** [August 25, 2022, 9:40pm UTC](https://community.developer.atlassian.com/t/app-approval-ticket-awaiting-resubmission-status/60987 "2022-08-25T21:40:36Z")
Hi, 1.5 months ago, we deployed our app to the production with a payment model change and it was waiting for Atlassian’s approval. A ticket for marketplace approval has been opened, but due to some bug fixes, we uploade… --- ## [How long should a Marketplace Approval take?](https://community.developer.atlassian.com/t/how-long-should-a-marketplace-approval-take/54952)
**Author:** [@MarkSmith1](https://community.developer.atlassian.com/u/MarkSmith1)\ **Replies:** 3\ **Last updated:** [February 8, 2022, 5:47pm UTC](https://community.developer.atlassian.com/t/how-long-should-a-marketplace-approval-take/54952 "2022-02-08T17:47:40Z")
I have an application awaiting public approval. It’s been sitting in “New” status for a week. I’ve answered all the questions. How long should this process take? Ticket: AMKTHELP-41921 --- ## [Do you know how to contact Atlassian for App approval](https://community.developer.atlassian.com/t/do-you-know-how-to-contact-atlassian-for-app-approval/47743)
**Author:** [@Alexei](https://community.developer.atlassian.com/u/Alexei)\ **Replies:** 2\ **Last updated:** [May 6, 2021, 4:38pm UTC](https://community.developer.atlassian.com/t/do-you-know-how-to-contact-atlassian-for-app-approval/47743 "2021-05-06T16:38:54Z")
Hi All, may be you can help - we have recently developed and App and have the line up of 50 customers to sign up to start using it ASAP, but it’s been in the “pending approval” status for over 10 days. I’ve submitted a …