# \#evaluation **URL:** https://community.developer.atlassian.com/tag/evaluation/164.md [Latest](https://community.developer.atlassian.com/latest.md) · [Categories](https://community.developer.atlassian.com/categories.md) · [Tags](https://community.developer.atlassian.com/tags.md) --- ## [Question about evaluation support for Marketplace / app-based Rovo agents](https://community.developer.atlassian.com/t/question-about-evaluation-support-for-marketplace-app-based-rovo-agents/99545)
**Author:** [@OlehDanylevych](https://community.developer.atlassian.com/u/OlehDanylevych)\ **Replies:** 1\ **Last updated:** [March 12, 2026, 2:21pm UTC](https://community.developer.atlassian.com/t/question-about-evaluation-support-for-marketplace-app-based-rovo-agents/99545 "2026-03-12T14:21:12Z")
I would like to clarify whether Marketplace / app-based Rovo agents currently support the built-in evaluation workflow described in the Rovo documentation. The documentation for Rovo agent evaluation explains the workfl… --- ## [Generate trial license (Sorry, your session has become invalid.)](https://community.developer.atlassian.com/t/generate-trial-license-sorry-your-session-has-become-invalid/74559)
**Author:** [@FabienPenchenat](https://community.developer.atlassian.com/u/FabienPenchenat)\ **Replies:** 0\ **Last updated:** [November 9, 2023, 9:40am UTC](https://community.developer.atlassian.com/t/generate-trial-license-sorry-your-session-has-become-invalid/74559 "2023-11-09T09:40:18Z")
Hi there I have some recurring problem since a few days on my.atlassian to generate Jira Software evaluation licenses. I get this error every time: Sorry, your session has become invalid. Ref: XXXX-XXX-XXX-XXX-XXXX Tha… --- ## [How to capture and send emails to your evaluators?](https://community.developer.atlassian.com/t/how-to-capture-and-send-emails-to-your-evaluators/17803)
**Author:** [@ushur](https://community.developer.atlassian.com/u/ushur)\ **Replies:** 3\ **Last updated:** [January 11, 2022, 2:03pm UTC](https://community.developer.atlassian.com/t/how-to-capture-and-send-emails-to-your-evaluators/17803 "2022-01-11T14:03:37Z")
We’d like to capture the email addresses of our evaluators and send email follow-ups with them to answer any questions they may have. Is there any hack to be able to capture these addresses and develop a follow-up system… --- ## [Restrict functionality for trial licenses](https://community.developer.atlassian.com/t/restrict-functionality-for-trial-licenses/41390)
**Author:** [@gergely.juhasz](https://community.developer.atlassian.com/u/gergely.juhasz)\ **Replies:** 3\ **Last updated:** [September 9, 2020, 2:43pm UTC](https://community.developer.atlassian.com/t/restrict-functionality-for-trial-licenses/41390 "2020-09-09T14:43:36Z")
For Cloud apps, users can easily abuse trial licenses by repeated evaluations. See \[AMKT-12613\] - Ecosystem Jira Therefore we would like to restrict the functionality for trial licenses and give full access to all featu… --- ## [Is there a way to simulate non evaluation license?](https://community.developer.atlassian.com/t/is-there-a-way-to-simulate-non-evaluation-license/35063)
**Author:** [@TomKeidar](https://community.developer.atlassian.com/u/TomKeidar)\ **Replies:** 1\ **Last updated:** [January 22, 2020, 7:03am UTC](https://community.developer.atlassian.com/t/is-there-a-way-to-simulate-non-evaluation-license/35063 "2020-01-22T07:03:00Z")
On our app we are using the “GET /rest/atlassian-connect/1/addons/{appKey}” API to check whether a user has purchased our app or he’s on the trial period. We are trying to test it using an access token, but even when we … --- ## [Bug: Add-on 30-day evaluation keeps looping indefinitely for Annual subscribtions](https://community.developer.atlassian.com/t/bug-add-on-30-day-evaluation-keeps-looping-indefinitely-for-annual-subscribtions/6634)
**Author:** [@janis.gulbis](https://community.developer.atlassian.com/u/janis.gulbis)\ **Replies:** 2\ **Last updated:** [January 8, 2020, 2:17pm UTC](https://community.developer.atlassian.com/t/bug-add-on-30-day-evaluation-keeps-looping-indefinitely-for-annual-subscribtions/6634 "2020-01-08T14:17:20Z")
Hi, Atlassian, This is Janis from eazyBI. One of our customers raised a question about their indefinite trial for eazyBI for JIRA Cloud on Annual subscription. After contacting Atlassian support about this (CA-274961) … --- ## [Endless evaluations in Confluence Cloud](https://community.developer.atlassian.com/t/endless-evaluations-in-confluence-cloud/26842)
**Author:** [@anon30015179](https://community.developer.atlassian.com/u/anon30015179)\ **Replies:** 2\ **Last updated:** [January 8, 2020, 1:55pm UTC](https://community.developer.atlassian.com/t/endless-evaluations-in-confluence-cloud/26842 "2020-01-08T13:55:13Z")
We’ve a number of reports of users of draw.io for Confluence Cloud who have started evaluations and the billing never kicks in. Either that or the trial expires and the product simply becomes unlicensed. They trial the… --- ## [Why do customers fail to generate an evaluation license?](https://community.developer.atlassian.com/t/why-do-customers-fail-to-generate-an-evaluation-license/17829)
**Author:** [@tbinna](https://community.developer.atlassian.com/u/tbinna)\ **Replies:** 1\ **Last updated:** [April 26, 2018, 11:12am UTC](https://community.developer.atlassian.com/t/why-do-customers-fail-to-generate-an-evaluation-license/17829 "2018-04-26T11:12:26Z")
Over the past few days, I had a bunch of customers contacting me that they get this error when they try to start an evaluation for my cloud app: I believe this is a bug in the Atlassian Marketplace because when I adv…