# \#licensing **URL:** https://community.developer.atlassian.com/tag/licensing/38.md [Latest](https://community.developer.atlassian.com/latest.md) · [Categories](https://community.developer.atlassian.com/categories.md) · [Tags](https://community.developer.atlassian.com/tags.md) --- ## [Paid via Atlassian listings for Bitbucket Cloud](https://community.developer.atlassian.com/t/paid-via-atlassian-listings-for-bitbucket-cloud/32719)
**Author:** [@piotr.bojko](https://community.developer.atlassian.com/u/piotr.bojko)\ **Replies:** 57\ **Last updated:** [October 17, 2026, 6:02am UTC](https://community.developer.atlassian.com/t/paid-via-atlassian-listings-for-bitbucket-cloud/32719 "2026-10-17T06:02:08Z")
Hello, Just wondering if there are any news on the roadmap for Bitbucket Cloud apps in Atlassian Market - especially if there will be (or not?) “Paid via Atlassian” option. We have an app for Bitbucket Cloud which is … --- ## [Free Forge app with a paid plan sold on our own site via a merchant of record: permitted, or must it be Paid via Atlassian?](https://community.developer.atlassian.com/t/free-forge-app-with-a-paid-plan-sold-on-our-own-site-via-a-merchant-of-record-permitted-or-must-it-be-paid-via-atlassian/103068)
**Author:** [@lsalemme](https://community.developer.atlassian.com/u/lsalemme)\ **Replies:** 6\ **Last updated:** [October 14, 2026, 10:05pm UTC](https://community.developer.atlassian.com/t/free-forge-app-with-a-paid-plan-sold-on-our-own-site-via-a-merchant-of-record-permitted-or-must-it-be-paid-via-atlassian/103068 "2026-10-14T22:05:49Z")
Hi all. I’m building a Forge app for Confluence Cloud that publishes a space as a static documentation site on the customer’s own domain. Before submitting to the Marketplace I’d like to confirm what the guidelines allow… --- ## [Licence object differs by surface: useProductContext() has no state, isEvaluation is always null, and its trialEndDate tracks read time instead of the trial end](https://community.developer.atlassian.com/t/licence-object-differs-by-surface-useproductcontext-has-no-state-isevaluation-is-always-null-and-its-trialenddate-tracks-read-time-instead-of-the-trial-end/102204)
**Author:** [@RonaldvanDijk1](https://community.developer.atlassian.com/u/RonaldvanDijk1)\ **Replies:** 0\ **Last updated:** [August 17, 2026, 7:12am UTC](https://community.developer.atlassian.com/t/licence-object-differs-by-surface-useproductcontext-has-no-state-isevaluation-is-always-null-and-its-trialenddate-tracks-read-time-instead-of-the-trial-end/102204 "2026-08-17T07:12:45Z")
While building licensing into a Forge app I read the licence from all three available surfaces in a single page load of a Jira admin page (UI Kit), with the app in a trial state. I expected three views of one object. The… --- ## [404 when querying license API from Forge Remote in dev environment with \`--license active\`](https://community.developer.atlassian.com/t/404-when-querying-license-api-from-forge-remote-in-dev-environment-with-license-active/100393)
**Author:** [@aprechtl](https://community.developer.atlassian.com/u/aprechtl)\ **Replies:** 2\ **Last updated:** [May 14, 2026, 9:48pm UTC](https://community.developer.atlassian.com/t/404-when-querying-license-api-from-forge-remote-in-dev-environment-with-license-active/100393 "2026-05-14T21:48:00Z")
Hello, I’ve found that I can test licensing in a Forge app if I forge install a dev environment with --license active or --license inactive. Surprisingly, (I’d appreciate some clarity here), the old Connect license API … --- ## [Testing license for new Forge app](https://community.developer.atlassian.com/t/testing-license-for-new-forge-app/99111)
**Author:** [@AliSalem1](https://community.developer.atlassian.com/u/AliSalem1)\ **Replies:** 1\ **Last updated:** [February 15, 2026, 8:36pm UTC](https://community.developer.atlassian.com/t/testing-license-for-new-forge-app/99111 "2026-02-15T20:36:48Z")
Hello, we are currently developing a new forge app, and we want to add the license check to the app, we are following the documentation provided here : https://developer.atlassian.com/platform/marketplace/listing-forge… --- ## [Clarification on License Override Behavior in Development](https://community.developer.atlassian.com/t/clarification-on-license-override-behavior-in-development/93855)
**Author:** [@IonScorobogaci](https://community.developer.atlassian.com/u/IonScorobogaci)\ **Replies:** 6\ **Last updated:** [January 16, 2026, 2:31pm UTC](https://community.developer.atlassian.com/t/clarification-on-license-override-behavior-in-development/93855 "2026-01-16T14:31:42Z")
Hi folks, According to the documentation referenced below, it’s suggested that different license states can be tested in development environments or when running locally via a tunnel by overriding environment variables. … --- ## [Number of licensed users in a Confluence cloud](https://community.developer.atlassian.com/t/number-of-licensed-users-in-a-confluence-cloud/83829)
**Author:** [@KavithaSivalingam](https://community.developer.atlassian.com/u/KavithaSivalingam)\ **Replies:** 6\ **Last updated:** [November 5, 2025, 8:34pm UTC](https://community.developer.atlassian.com/t/number-of-licensed-users-in-a-confluence-cloud/83829 "2025-11-05T20:34:43Z")
Hi All, I would like to know if there is a possibility to get the number of licensed users in Confluence cloud like the “applicationrole” api for Jira cloud. From another POST I got the followings: https://your-domain… --- ## [Please allow app uninstall for cancelled subscriptions](https://community.developer.atlassian.com/t/please-allow-app-uninstall-for-cancelled-subscriptions/79362)
**Author:** [@marc](https://community.developer.atlassian.com/u/marc)\ **Replies:** 12\ **Last updated:** [October 21, 2025, 2:42pm UTC](https://community.developer.atlassian.com/t/please-allow-app-uninstall-for-cancelled-subscriptions/79362 "2025-10-21T14:42:49Z")
Hi Atlassian, Please, please let customers uninstall apps if they don’t want to use them anymore. We got feedback like this: “whywhywhy!? let me just uninstall it” And as a vendor we can’t do anything about this. --- ## [Test licensing: env variable LICENSE\_OVERRIDE = active still returns license.isActive == false](https://community.developer.atlassian.com/t/test-licensing-env-variable-license-override-active-still-returns-license-isactive-false/93981)
**Author:** [@stoffander](https://community.developer.atlassian.com/u/stoffander)\ **Replies:** 7\ **Last updated:** [July 30, 2025, 7:03am UTC](https://community.developer.atlassian.com/t/test-licensing-env-variable-license-override-active-still-returns-license-isactive-false/93981 "2025-07-30T07:03:04Z")
Hi there, I just wanted to doublecheck. I followed the docs: https://developer.atlassian.com/platform/marketplace/listing-forge-apps/#testing-your-app-with-different-license-states Environment Variable is set to LICEN… --- ## [Get confluence licensed users count through rest API with a connect app](https://community.developer.atlassian.com/t/get-confluence-licensed-users-count-through-rest-api-with-a-connect-app/60590)
**Author:** [@kavinkumarc](https://community.developer.atlassian.com/u/kavinkumarc)\ **Replies:** 3\ **Last updated:** [July 24, 2025, 4:02am UTC](https://community.developer.atlassian.com/t/get-confluence-licensed-users-count-through-rest-api-with-a-connect-app/60590 "2025-07-24T04:02:35Z")
Hi, I’m working on an atlassian connect App for Jira& confluence. There i’m in need of getting paid user count/pricing licence information. In the mentioned atlassian api documentation /rest/api/3/users , it was not ap… --- ## [User licensing API?](https://community.developer.atlassian.com/t/user-licensing-api/91946)
**Author:** [@Trax](https://community.developer.atlassian.com/u/Trax)\ **Replies:** 3\ **Last updated:** [May 13, 2025, 10:32am UTC](https://community.developer.atlassian.com/t/user-licensing-api/91946 "2025-05-13T10:32:01Z")
Hi, We are letting all users from our Google Workspace automatically acquire a JIRA license to access our JIRA projects to view tickets. However a lot of our users only visit JIRA once and no more meaning we have a lot … --- ## [Adding view.getContext causes logging to stop working](https://community.developer.atlassian.com/t/adding-view-getcontext-causes-logging-to-stop-working/91834)
**Author:** [@JohnAlberts1](https://community.developer.atlassian.com/u/JohnAlberts1)\ **Replies:** 8\ **Last updated:** [May 12, 2025, 1:51pm UTC](https://community.developer.atlassian.com/t/adding-view-getcontext-causes-logging-to-stop-working/91834 "2025-05-12T13:51:01Z")
I have a bitbucket dynamic provider app that I have created. I want to add support for licensing to it, so I’m following https://developer.atlassian.com/platform/marketplace/listing-forge-apps/#building-a-paid-app. I ha… --- ## [How to write Rovo app for the codegeist without access to the Rovo features?](https://community.developer.atlassian.com/t/how-to-write-rovo-app-for-the-codegeist-without-access-to-the-rovo-features/85317)
**Author:** [@Alexandr](https://community.developer.atlassian.com/u/Alexandr)\ **Replies:** 13\ **Last updated:** [April 28, 2025, 7:00am UTC](https://community.developer.atlassian.com/t/how-to-write-rovo-app-for-the-codegeist-without-access-to-the-rovo-features/85317 "2025-04-28T07:00:22Z")
How to write Rovo app for the codegeist without access to the Rovo features because it is under EAP? --- ## [Forge application license tiers information](https://community.developer.atlassian.com/t/forge-application-license-tiers-information/87157)
**Author:** [@Provotar](https://community.developer.atlassian.com/u/Provotar)\ **Replies:** 0\ **Last updated:** [December 13, 2024, 11:41am UTC](https://community.developer.atlassian.com/t/forge-application-license-tiers-information/87157 "2024-12-13T11:41:32Z")
Dear Colleagues, How can I get the Forge application license information regarding the exact tier, which Atlassian Marketplace implements for this instance? For example, if the tier is “Basic” and the number of users is… --- ## [Marketplace license details](https://community.developer.atlassian.com/t/marketplace-license-details/82655)
**Author:** [@dnavashola](https://community.developer.atlassian.com/u/dnavashola)\ **Replies:** 2\ **Last updated:** [October 30, 2024, 7:32am UTC](https://community.developer.atlassian.com/t/marketplace-license-details/82655 "2024-10-30T07:32:28Z")
I am trying to retrieve license details for our paid application currently listed in the marketplace. According to the documentation, we should be able to access various details such as the subscription end date. However… --- ## [Your app can only be installed from Marketplace, share the app listing instead](https://community.developer.atlassian.com/t/your-app-can-only-be-installed-from-marketplace-share-the-app-listing-instead/53939)
**Author:** [@denizoguz](https://community.developer.atlassian.com/u/denizoguz)\ **Replies:** 2\ **Last updated:** [October 6, 2024, 8:09am UTC](https://community.developer.atlassian.com/t/your-app-can-only-be-installed-from-marketplace-share-the-app-listing-instead/53939 "2024-10-06T08:09:14Z")
Hi, I was previously using installation link to share the app with colleagues. Now this link has gone and it is saying me to share the app listing. But the app is not in the marketplace. Can you help me to understand w… --- ## [How to manage forge app licensing?](https://community.developer.atlassian.com/t/how-to-manage-forge-app-licensing/83339)
**Author:** [@ManarElKefi1](https://community.developer.atlassian.com/u/ManarElKefi1)\ **Replies:** 1\ **Last updated:** [September 10, 2024, 12:40am UTC](https://community.developer.atlassian.com/t/how-to-manage-forge-app-licensing/83339 "2024-09-10T00:40:56Z")
Hello, I have a Forge app that I want to manage its licensing part at the code level. My question is that managing licensing using storage means restricting, for example, certain functionalities of the app if the license… --- ## [Jira Server REST api](https://community.developer.atlassian.com/t/jira-server-rest-api/82923)
**Author:** [@TomSvare](https://community.developer.atlassian.com/u/TomSvare)\ **Replies:** 1\ **Last updated:** [August 26, 2024, 2:08pm UTC](https://community.developer.atlassian.com/t/jira-server-rest-api/82923 "2024-08-26T14:08:08Z")
Hello, Not sure if General is the right category but starting here. The product I work on has requirements to import from Jira (server at this time). We are looking at options for dev/test of the import. The cost of … --- ## [How to Transition My Jira Cloud Forge App from Free to Paid Model?](https://community.developer.atlassian.com/t/how-to-transition-my-jira-cloud-forge-app-from-free-to-paid-model/82178)
**Author:** [@HeenabenSardarbhaiCh](https://community.developer.atlassian.com/u/HeenabenSardarbhaiCh)\ **Replies:** 1\ **Last updated:** [July 30, 2024, 6:07am UTC](https://community.developer.atlassian.com/t/how-to-transition-my-jira-cloud-forge-app-from-free-to-paid-model/82178 "2024-07-30T06:07:21Z")
I need some advice on transitioning my Jira Cloud Forge app from a free model to a paid one. Initially, my app was offered for free to build a user base, but I now want to introduce a paid subscription model. Thanks. --- ## [How do I turn the free forge app into a paid one?](https://community.developer.atlassian.com/t/how-do-i-turn-the-free-forge-app-into-a-paid-one/53080)
**Author:** [@liumulin](https://community.developer.atlassian.com/u/liumulin)\ **Replies:** 3\ **Last updated:** [July 23, 2024, 8:28am UTC](https://community.developer.atlassian.com/t/how-do-i-turn-the-free-forge-app-into-a-paid-one/53080 "2024-07-23T08:28:02Z")
Hello,I have some questions to ask. The questions are as follows: When the free app has been reviewed by atlassian and released to the market,How can it be converted into a paid app? When the free forge app passes … --- ## [Identifying App Installations: Purchased vs. Free Trial](https://community.developer.atlassian.com/t/identifying-app-installations-purchased-vs-free-trial/80278)
**Author:** [@dnavashola](https://community.developer.atlassian.com/u/dnavashola)\ **Replies:** 4\ **Last updated:** [May 24, 2024, 1:50pm UTC](https://community.developer.atlassian.com/t/identifying-app-installations-purchased-vs-free-trial/80278 "2024-05-24T13:50:27Z")
We’re exploring the feasibility of implementing additional restrictions on free trial installations within our app. Is there a method available to discern whether an app installation is a result of an actual purchase or … --- ## [License for Atlaskit packages not always provided](https://community.developer.atlassian.com/t/license-for-atlaskit-packages-not-always-provided/79326)
**Author:** [@LinaKuhn](https://community.developer.atlassian.com/u/LinaKuhn)\ **Replies:** 7\ **Last updated:** [May 21, 2024, 5:43am UTC](https://community.developer.atlassian.com/t/license-for-atlaskit-packages-not-always-provided/79326 "2024-05-21T05:43:18Z")
Hi there, I have a question regarding the licensing of Atlaskit packages. According to here, an Apache 2.0 license is provided. However, some packages are stated “unlicensed” in npmjs, for example @atlaskit/link-data… --- ## [Restricting usage based on user count](https://community.developer.atlassian.com/t/restricting-usage-based-on-user-count/80079)
**Author:** [@dnavashola](https://community.developer.atlassian.com/u/dnavashola)\ **Replies:** 0\ **Last updated:** [May 17, 2024, 1:56pm UTC](https://community.developer.atlassian.com/t/restricting-usage-based-on-user-count/80079 "2024-05-17T13:56:55Z")
Hi everyone, We are developing a paid app and I have reviewed the following documentation to understand how to enable licensing: Enabling Licensing for Your App I have a few questions regarding this: Usage Limitati… --- ## [Missing license in @atlaskit/smart-user-picker](https://community.developer.atlassian.com/t/missing-license-in-atlaskit-smart-user-picker/79969)
**Author:** [@OguzhanYrk](https://community.developer.atlassian.com/u/OguzhanYrk)\ **Replies:** 0\ **Last updated:** [May 15, 2024, 8:59am UTC](https://community.developer.atlassian.com/t/missing-license-in-atlaskit-smart-user-picker/79969 "2024-05-15T08:59:37Z")
Hello there, Although it seems like @atlaskit/smart-user-picker seems to be licensed with an Apacahe 2.0 license in here, the it looks like the license information for this package seems to be not communicated to npmjs … --- ## [Jira Cloud REST Api to fetch number of users having access to a product](https://community.developer.atlassian.com/t/jira-cloud-rest-api-to-fetch-number-of-users-having-access-to-a-product/68315)
**Author:** [@random1knd](https://community.developer.atlassian.com/u/random1knd)\ **Replies:** 7\ **Last updated:** [May 13, 2024, 2:16pm UTC](https://community.developer.atlassian.com/t/jira-cloud-rest-api-to-fetch-number-of-users-having-access-to-a-product/68315 "2024-05-13T14:16:42Z")
Is there any REST API that can fetch the number of users that have access to a product like Jira software/JSM. Or if there are any workarounds i can do to fetch them. Right now what i can think of is fetching users → f… --- ## [License details by getAppContext](https://community.developer.atlassian.com/t/license-details-by-getappcontext/79480)
**Author:** [@Provotar](https://community.developer.atlassian.com/u/Provotar)\ **Replies:** 5\ **Last updated:** [May 13, 2024, 7:10am UTC](https://community.developer.atlassian.com/t/license-details-by-getappcontext/79480 "2024-05-13T07:10:12Z")
Hi Colleagues, Will it work to receive license details using getAppContext of “@forge/api” backend function in production? I see the field “license” in response, but it is undefined in the development environment. And i… --- ## [Forge Paid App License validation](https://community.developer.atlassian.com/t/forge-paid-app-license-validation/79040)
**Author:** [@FlorianBonniec](https://community.developer.atlassian.com/u/FlorianBonniec)\ **Replies:** 2\ **Last updated:** [April 25, 2024, 3:58pm UTC](https://community.developer.atlassian.com/t/forge-paid-app-license-validation/79040 "2024-04-25T15:58:19Z")
Hi, I’m currently working on a Forge App and despite the fact I follow the documentation, licensing check do not seems to work in production. I did not managed to get a shared link to install it in a JIRA environment. I… --- ## [License Feature Management on Atlassian Marketplace](https://community.developer.atlassian.com/t/license-feature-management-on-atlassian-marketplace/79442)
**Author:** [@HeenabenSardarbhaiCh](https://community.developer.atlassian.com/u/HeenabenSardarbhaiCh)\ **Replies:** 3\ **Last updated:** [April 25, 2024, 2:33pm UTC](https://community.developer.atlassian.com/t/license-feature-management-on-atlassian-marketplace/79442 "2024-04-25T14:33:07Z")
Hello everyone, I’m in the process of developing an application that I intend to list as a paid app on the Atlassian Marketplace. I have a question regarding managing features after the license period ends. I’m curious … --- ## [License status for Forge app](https://community.developer.atlassian.com/t/license-status-for-forge-app/79176)
**Author:** [@ppasler](https://community.developer.atlassian.com/u/ppasler)\ **Replies:** 0\ **Last updated:** [April 15, 2024, 5:32pm UTC](https://community.developer.atlassian.com/t/license-status-for-forge-app/79176 "2024-04-15T17:32:48Z")
Hi there, I’m seeking to ascertain the licensing status of a Forge app from another Forge app. Does Forge offer a counterpart to this connect REST-API for accessing licensing information? get-addons-addonkey-jira Thus… --- ## [The Forge Confluence UI-KIT-2 application encountered a failure during production installation after enabling licensing in the manifest file](https://community.developer.atlassian.com/t/the-forge-confluence-ui-kit-2-application-encountered-a-failure-during-production-installation-after-enabling-licensing-in-the-manifest-file/74876)
**Author:** [@JayPerera](https://community.developer.atlassian.com/u/JayPerera)\ **Replies:** 2\ **Last updated:** [April 12, 2024, 3:14pm UTC](https://community.developer.atlassian.com/t/the-forge-confluence-ui-kit-2-application-encountered-a-failure-during-production-installation-after-enabling-licensing-in-the-manifest-file/74876 "2024-04-12T15:14:37Z")
We are developing an application for Jira and Confluence using Forge UI-Kit-2. After enabling licensing in the manifest (please see the screenshot), we can deploy to the production environment but face issues with instal… [Next page](https://community.developer.atlassian.com/tag/licensing/38.md?match_all_tags=true&page=1&tags%5B%5D=licensing)