# \#pricing

**URL:** https://community.developer.atlassian.com/tag/pricing/126.md

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## [Free Forge app with a paid plan sold on our own site via a merchant of record: permitted, or must it be Paid via Atlassian?](https://community.developer.atlassian.com/t/free-forge-app-with-a-paid-plan-sold-on-our-own-site-via-a-merchant-of-record-permitted-or-must-it-be-paid-via-atlassian/103068)

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**Author:** [@lsalemme](https://community.developer.atlassian.com/u/lsalemme)\
**Replies:** 6\
**Last updated:** [October 14, 2026, 10:05pm UTC](https://community.developer.atlassian.com/t/free-forge-app-with-a-paid-plan-sold-on-our-own-site-via-a-merchant-of-record-permitted-or-must-it-be-paid-via-atlassian/103068 "2026-10-14T22:05:49Z")

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Hi all. I’m building a Forge app for Confluence Cloud that publishes a space as a static documentation site on the customer’s own domain. Before submitting to the Marketplace I’d like to confirm what the guidelines allow…

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## [Question About “Functions – Compute” in Forge Usage and Charges](https://community.developer.atlassian.com/t/question-about-functions-compute-in-forge-usage-and-charges/98038)

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**Author:** [@MertcanKaraba1](https://community.developer.atlassian.com/u/MertcanKaraba1)\
**Replies:** 3\
**Last updated:** [December 26, 2025, 7:44am UTC](https://community.developer.atlassian.com/t/question-about-functions-compute-in-forge-usage-and-charges/98038 "2025-12-26T07:44:56Z")

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Hello, I am developing an app using Forge, and there are some items in the Usage and Charges section that I don’t fully understand and couldn’t find clear information about during my research. Could you please explain …

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## [Developer Spaces are now available for Forge apps 🎉](https://community.developer.atlassian.com/t/developer-spaces-are-now-available-for-forge-apps/95004)

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**Author:** [@ChandanaMeka](https://community.developer.atlassian.com/u/ChandanaMeka)\
**Replies:** 27\
**Last updated:** [October 14, 2025, 8:06am UTC](https://community.developer.atlassian.com/t/developer-spaces-are-now-available-for-forge-apps/95004 "2025-10-14T08:06:59Z")

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Hi everyone, We are excited to announce that we’ve launched Developer Spaces in the Developer console for Forge apps, providing a new way to organise your apps, team members, and billing in one place. All new Forge app…

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## [Forge billing quick feedback](https://community.developer.atlassian.com/t/forge-billing-quick-feedback/91695)

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**Author:** [@ChandanaMeka](https://community.developer.atlassian.com/u/ChandanaMeka)\
**Replies:** 18\
**Last updated:** [June 24, 2025, 11:37am UTC](https://community.developer.atlassian.com/t/forge-billing-quick-feedback/91695 "2025-06-24T11:37:53Z")

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Hi everyone, I am a product manager working on the Forge billing flows. As you all know Forge app developers will start getting charged from Jan 1st 2026 once they cross the free tier. I will be posting a detailed RFC o…

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## [How do people deal with tiered pricing when using Atlassian billing for Confluence apps?](https://community.developer.atlassian.com/t/how-do-people-deal-with-tiered-pricing-when-using-atlassian-billing-for-confluence-apps/89623)

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**Author:** [@AlaStolpnik](https://community.developer.atlassian.com/u/AlaStolpnik)\
**Replies:** 5\
**Last updated:** [March 2, 2025, 10:17pm UTC](https://community.developer.atlassian.com/t/how-do-people-deal-with-tiered-pricing-when-using-atlassian-billing-for-confluence-apps/89623 "2025-03-02T22:17:35Z")

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I have a paid Confluence App on the Atlassian Marketplace and I was wondering how can I implement tiered pricing? I want to have a regular offering with some basic functionality priced differently from the enterprise off…

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## [How does the cloud app price change email look?](https://community.developer.atlassian.com/t/how-does-the-cloud-app-price-change-email-look/80304)

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**Author:** [@VortexWebInnovations](https://community.developer.atlassian.com/u/VortexWebInnovations)\
**Replies:** 1\
**Last updated:** [August 4, 2024, 4:48pm UTC](https://community.developer.atlassian.com/t/how-does-the-cloud-app-price-change-email-look/80304 "2024-08-04T16:48:01Z")

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Hello! There is a cloud application. For some tiers, I want to lower the price. Will users whose price hasn’t changed receive a notification? What will the email/notification look like for the users? Kind regards, …

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## [Launching higher pricing tiers upto 50k for confluence cloud apps](https://community.developer.atlassian.com/t/launching-higher-pricing-tiers-upto-50k-for-confluence-cloud-apps/69636)

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**Author:** [@KollosuDinesh](https://community.developer.atlassian.com/u/KollosuDinesh)\
**Replies:** 0\
**Last updated:** [May 22, 2023, 5:54pm UTC](https://community.developer.atlassian.com/t/launching-higher-pricing-tiers-upto-50k-for-confluence-cloud-apps/69636 "2023-05-22T17:54:30Z")

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Hello Marketplace Partners, As you already know, in March, we launched new pricing tiers for confluence. We initially communicated that the new tiers would be available for Confluence Cloud apps in July, but we’re excit…

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## [Introducing 2 Year Annual Cloud Pricing for Atlassian Customers](https://community.developer.atlassian.com/t/introducing-2-year-annual-cloud-pricing-for-atlassian-customers/37456)

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**Author:** [@jrobyn](https://community.developer.atlassian.com/u/jrobyn)\
**Replies:** 1\
**Last updated:** [October 20, 2022, 8:15pm UTC](https://community.developer.atlassian.com/t/introducing-2-year-annual-cloud-pricing-for-atlassian-customers/37456 "2022-10-20T20:15:13Z")

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We’re excited to announce that as of April 16, 2020 (US), 2 Year Annual Cloud Pricing is available for Atlassian cloud customers! Previously, cloud customers were limited to purchasing and renewing annual plans in inter…

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## [Introducing a new $0 price point for your 1-10 cloud app user tier](https://community.developer.atlassian.com/t/introducing-a-new-0-price-point-for-your-1-10-cloud-app-user-tier/54225)

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**Author:** [@MaggieNorbyAdams](https://community.developer.atlassian.com/u/MaggieNorbyAdams)\
**Replies:** 9\
**Last updated:** [January 20, 2022, 8:46am UTC](https://community.developer.atlassian.com/t/introducing-a-new-0-price-point-for-your-1-10-cloud-app-user-tier/54225 "2022-01-20T08:46:29Z")

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Last week we announced on Atlassian Community that cloud apps can now be priced at $0 for 1-10 users, and we’re excited to see that many of you have already started updating your pricing! Thank you and apologies for not …

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## [Why are migrating customers choosing to keep some apps and not others? What app assessment is telling us so far](https://community.developer.atlassian.com/t/why-are-migrating-customers-choosing-to-keep-some-apps-and-not-others-what-app-assessment-is-telling-us-so-far/47547)

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**Author:** [@jrobyn](https://community.developer.atlassian.com/u/jrobyn)\
**Replies:** 0\
**Last updated:** [April 29, 2021, 10:58pm UTC](https://community.developer.atlassian.com/t/why-are-migrating-customers-choosing-to-keep-some-apps-and-not-others-what-app-assessment-is-telling-us-so-far/47547 "2021-04-29T22:58:02Z")

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Visit the bottom of this page for a PDF version of the asset you can share with your teams! According to Gartner, 80% of enterprise workloads will shift to the cloud by 2025. At Atlassian, 95% of new customers choo…

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## [Cloud app promo codes are now generally available](https://community.developer.atlassian.com/t/cloud-app-promo-codes-are-now-generally-available/47051)

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**Author:** [@srusonis](https://community.developer.atlassian.com/u/srusonis)\
**Replies:** 20\
**Last updated:** [April 26, 2021, 4:54pm UTC](https://community.developer.atlassian.com/t/cloud-app-promo-codes-are-now-generally-available/47051 "2021-04-26T16:54:08Z")

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Hello Developers and Marketplace Partners, Today, we’re excited to share that cloud promo codes for Marketplace Apps are generally available for your use! :tada: This is a key lever for pricing flexibility on the Atlass…

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## [Changing the app pricing from free to paid](https://community.developer.atlassian.com/t/changing-the-app-pricing-from-free-to-paid/44251)

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**Author:** [@weronika](https://community.developer.atlassian.com/u/weronika)\
**Replies:** 2\
**Last updated:** [January 8, 2021, 3:56pm UTC](https://community.developer.atlassian.com/t/changing-the-app-pricing-from-free-to-paid/44251 "2021-01-08T15:56:35Z")

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We’re planning to introduce pricing to our free app and I have 2 questions about it, as we plan a communication strategy: Is Atlassian sending any messages to our current users/Jira admins about a change in pricing? I…

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## [What's the effective grandfathering period for existing customers on pricing changes (60 vs 90 days)?](https://community.developer.atlassian.com/t/whats-the-effective-grandfathering-period-for-existing-customers-on-pricing-changes-60-vs-90-days/33024)

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**Author:** [@tbinna](https://community.developer.atlassian.com/u/tbinna)\
**Replies:** 0\
**Last updated:** [October 30, 2019, 9:55am UTC](https://community.developer.atlassian.com/t/whats-the-effective-grandfathering-period-for-existing-customers-on-pricing-changes-60-vs-90-days/33024 "2019-10-30T09:55:25Z")

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Does anyone know what’s the effective grandfathering period for existing customers on pricing changes? I find conflicting information on the Atlassian websites - some say 60 days - some say 90 days. I am seeking the info…

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## [Different pricing models for Data Center and Server app](https://community.developer.atlassian.com/t/different-pricing-models-for-data-center-and-server-app/28726)

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**Author:** [@stefan.glase](https://community.developer.atlassian.com/u/stefan.glase)\
**Replies:** 0\
**Last updated:** [April 12, 2019, 7:39pm UTC](https://community.developer.atlassian.com/t/different-pricing-models-for-data-center-and-server-app/28726 "2019-04-12T19:39:33Z")

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Hey there, my app currently is available for free for Jira Sever and I am running through the steps required to share a Data Center compatible version with the community. I want to make them available with two differen…

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## [How does add-on price increase affect customers?](https://community.developer.atlassian.com/t/how-does-add-on-price-increase-affect-customers/12550)

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**Author:** [@tbinna](https://community.developer.atlassian.com/u/tbinna)\
**Replies:** 2\
**Last updated:** [January 3, 2018, 1:06am UTC](https://community.developer.atlassian.com/t/how-does-add-on-price-increase-affect-customers/12550 "2018-01-03T01:06:05Z")

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Hi all, I am digging through the documentation trying to understand how an add-on price increase affect my customers. This page answers most of my questions but I am not clear about the following statement: Existing c…

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## [Possible price issue](https://community.developer.atlassian.com/t/possible-price-issue/12321)

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**Author:** [@avelit](https://community.developer.atlassian.com/u/avelit)\
**Replies:** 1\
**Last updated:** [December 14, 2017, 5:29pm UTC](https://community.developer.atlassian.com/t/possible-price-issue/12321 "2017-12-14T17:29:35Z")

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Good afternoon. We have an issue from an eventual customer. Is it possible to see next price for 38 Jira users (should be $19, $0.5 per user, Atlassian Marketplace) PS my developer instance shows proper price. Tha…

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## [Cannot change pricing](https://community.developer.atlassian.com/t/cannot-change-pricing/7984)

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**Author:** [@sanjeevan](https://community.developer.atlassian.com/u/sanjeevan)\
**Replies:** 3\
**Last updated:** [September 1, 2017, 10:36pm UTC](https://community.developer.atlassian.com/t/cannot-change-pricing/7984 "2017-09-01T22:36:29Z")

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I am trying to change from free to paid. This is an add-on that has not been released yet on the marketplace. Its marked as private listing. I receive following error:
