Thank you all for your patience as we review and work through your questions in this thread. Marketplace apps are a critical part of Atlassian’s platform. We want to make platform behavior around points-based rate limits more predictable and transparent for partners and our shared customers.
We have a few updates to share
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DC‑to‑Cloud migration exemption
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Clarification on Forge UI API usage and points‑based rate limits
DC-to-Cloud migration exemption
App traffic originating from tenants that are actively migrating from Data Center (DC) to Cloud is exempt from points-based app quota rate limits for the duration of the migration window, regardless of the app’s rate-limit tier. Traffic from non-migrating tenants continues to be governed as normal.
Forge UI API usage and points-based rate limits
For the March 2 enforcement, only app‑initiated backend traffic counts toward points‑based rate limits. Direct, user‑initiated UI calls from Forge UI to Jira or Confluence using @forge/bridge.requestJira (with no resolver or backend) is treated as standard UI traffic and is not included in points. By contrast, any Jira or Confluence API calls made by a Forge backend or remote service are included in points‑based rate limit calculations. We may include this category of traffic in points‑based limits in the future, with clear advance notice, but it will not be counted as part of the March 2 enforcement.
Please find more details in the Quick Reference Guide. We will update other documentation sources shortly as well, and we’ll continue to circle back to other questions in this thread.