A long-running task can neither be stopped nor be deleted

Hi Community

I installed an App and it got stuck. Although described here How to remove Long-Running Tasks | Confluence | Atlassian Documentation a long-running tasks can neither be stopped nor be deleted over the REST API. Besides the described browser console I also tried postman.
The options of the given endpoint are describing a DELETE method but it returns a “403 Forbidden”

Any suggestions how I can stop those tasks?

Thanks

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