A public facing user interface is possibile in Forge?

Forge
1

Hello!

I want to develop an application using Forge that allows anyone to publish tickets into my Jira Cloud. The publication of that ticket is not directly controlled by the user, a complex business logic is executed before that, and is finally a server that actually publishes the ticket, the user just creates a request.

Is it possible to have a view (html+css) that’s hosted inside my Forge app that can be accessed by any person (not a Jira user) who has the URL?

If this is not possible, can I host that public view in a public server like a CDN and expose an API from my Forge app that that view can consume?

Thanks!

2

Hi Domingo!

We don’t currently support anonymous access to Forge apps in Jira (although we do for the JSM customer portal).

You could use web triggers to expose an endpoint to a remote server, you’d just need to be careful protecting against abuse if your app is totally open to the public.

3

Thanks @AdamMoore

If I understood correctly, I can add a call to action in the customer portal that the anonymous user can click, and it sends a web trigger to my forge application that acts as the BE, is this correct?

4

Yeah, that’s right :+1:

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