Allowing HTML in third-party custom field description

Hi everyone,

One of our customers is having trouble with the markup on our custom field description.

Even after allowing HTML rendering from system configuration, HTML code snippets on third-party add-ons are only rendered in the ViewCustomFields page but not in create / edit issue screens.

I tried disallowing HTML in custom field descriptions, which should activate the Wiki Markup, but this is not rendered too.

There are a lot of discussions on HTML rendering in the Atlassian Community, but none of them seem to provide a solution to this particular issue. Has anyone faced it before? Do you have any workarounds, or tips for its resolution?

Thank you in advance.

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