First of all I’m new here and this is my first time trying to build a custom app in Jira, so sorry if the terminology is not correct.
I’m tying to build a Jira Cloud app that should be installed in the customer account as an add-on.
Basically what I want to do, is making this app available at all times while the user navigates between issues, projects, etc.
Imagine a chat widget at the bottom right corner of the screen that is opened always no matter what page the user is in (what I’m trying to build is not a chat app).
Something like the image below, a small window with information and actions that are available to the user at all times:
From what I investigated it seems that there is no way to do this, and the location of you app is fixed to a specific page or section inside a page (web items, web sections and web panels as explained here: https://developer.atlassian.com/cloud/jira/platform/extending-the-user-interface/) and when you navigate to another link, then your app is closed.
Is there a way to do this? Hope my explanation is clear.
Thanks in advance!