Ask About API for Get Issue

Hi All,

I would like to ask about an issue we’re currently experiencing. We have an integration between Jira and our client’s approval application called Moana. This integration is used for approving issues that are requested through Jira and then approved via Moana.

Previously, the integration worked smoothly without any problems. However, after upgrading Jira from version 9.12.7 to 10.3.2, this issue started to occur.

When we checked the logs, the error message displayed was “404 Issue Not Found”, even though the issue used for the trigger test is still active and exists.

Oct 08 17:03:06 jirapapp1 jira-moana-API-service[93540]: RestClientException{statusCode=Optional.of(404), errorCollections=[ErrorCollection{status=404, errors={}, errorMessages=[Issue Does Not Exist]}]}

Could anyone please confirm if there have been any updates related to how IssueID is retrieved using the Atlassian Lib ? by the way i send you the log and the Java script

Thank you.