Atlassian-connect - inline dialog goes to top left corner of screen

Jira Development Jira Cloud
, ,
1

Hi,
our inline dialog from atlassian-connect.json > webitems, started to show up in the top left corner of the screen, as shown in the screenshot below:

image
image1789×485 173 KB

It’s in the Filters > Issues view, there is an ‘Apps’ button on the top right. When the user clicks it, they can view the apps and perform additional actions related to them. However, when we click it the inline dialog should appear under the button, not in the top left corner.

This issue exists only on Jira Cloud. On Jira Server, it works fine. Our popup is defined as one of the web items in the atlassian-connect.json file as below:

"webItems": [
  {
    ...
    "target": {
      "type": "inlinedialog",
      "options": {
        "offsetX": "30px",
        "offsetY": "20px",
        "isRelativeToMouse": false,
        "width": "317px"
      }
    }
  }
]

If I switch to a dialog, it shows the popup properly in the center of the view. I was wondering if the issue might be related to the fact that when we click the button, it disappears, so the popup does not see the context beside which it should appear and instead appears next to the global window.

Can you help me identify if this is a problem with Jira or with my app?

Thank you!