Basic Authentication in Jira from Crowd


I managed to create a directory in Jira that syncs groups and users from crowd.
Moreover crowd fetches users and groups from azure
I added a plugin to login using azure in Jira
called Microsoft Azure Active Directory single sign-on for JIRA
however I also want users to login using username and password
When I fill the username and password, Jira in logs is showing the following :
Directory ‘xyz’ is not functional during authentication of ‘user2’. Skipped.
I even have put logs in authenticate method in crowd. It seems that it is not reachable.
Can anyone assist how to make basic authentication work in Jira