Best practices for Issue Context panels (or other Issue Type information) in Jira Mobile App

Hi everyone,

I’m currently working on integrating a Forge app into Jira that should work on both web and mobile. The goal is to allow users (hauliers) to click a button or link in an issue and be redirected to Google Maps with start/end addresses pre-filled from the issue’s custom fields.

However, I’m struggling to get this working properly on Jira’s mobile app:

Issue Context Panel: Doesn’t appear at all in the mobile app.
Custom Field: Shows up but doesn’t display the expected information (unlike on the web).

What I need help with:

  1. Ensuring proper visibility and functionality – Are there any best practices to make issue context panels and custom fields fully visible and interactive on mobile?

  2. Mobile limitations and workarounds – Are there known restrictions when trying to display Forge UI components in the mobile app?

  3. Redirecting users from Jira mobile to an external app (Google Maps) – What’s the recommended way to implement this?

Here’s my repo’s:
forge-routelink-field
forge-routelink-context

Would love any insights or suggestions on how to get this working!

Thanks in advance!

Best,
Leo