Bug with Confluence 6.1.0

Hi there,

I tried to open an ticket in jira.atlassian.com but didn’t have permissions. Tried to open it in support.atlassian.com, but it asks for the SEN, thus the reason I’m opening it here.
When starting some of our add-ons in Confluence 6.1.0 I’m getting the following:

[INFO] [talledLocalContainer] 2017-03-20 11:38:46,851 ERROR [localhost-startStop-1] [atlassian.confluence.plugin.BandanaPluginStateStore] load Exception when loading plugins state from the database. Falling back to in memory state.
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] java.util.concurrent.CompletionException: org.springframework.beans.factory.BeanCreationException: Error creating bean with name ‘tenantedTransactionManager’ defined in class path resource [databaseSubsystemContext.xml]: Invocation of init method failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name ‘tenantedLocalSessionFactoryBean5’ defined in class path resource [productionDatabaseContext.xml]: Invocation of init method failed; nested exception is org.hibernate.service.spi.ServiceException: Unable to create requested service [org.hibernate.engine.jdbc.env.spi.JdbcEnvironment]
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at java.util.concurrent.CompletableFuture.encodeThrowable(CompletableFuture.java:273)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at java.util.concurrent.CompletableFuture.completeThrowable(CompletableFuture.java:280)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at java.util.concurrent.CompletableFuture.uniHandle(CompletableFuture.java:824)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at java.util.concurrent.CompletableFuture.uniHandleStage(CompletableFuture.java:834)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at java.util.concurrent.CompletableFuture.handle(CompletableFuture.java:2155)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at java.util.concurrent.CompletableFuture.handle(CompletableFuture.java:110)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at com.atlassian.confluence.impl.concurrency.CompletionStageUtils.foldResult(CompletionStageUtils.java:19)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at com.atlassian.confluence.impl.vcache.SynchronousExternalCache.get(SynchronousExternalCache.java:236)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at com.atlassian.confluence.setup.bandana.ConfluenceCachingBandanaPersister.retrieve(ConfluenceCachingBandanaPersister.java:78)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at com.atlassian.confluence.setup.bandana.ConfluenceCachingBandanaPersister.retrieve(ConfluenceCachingBandanaPersister.java:71)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at com.atlassian.bandana.DefaultBandanaManager.getValue(DefaultBandanaManager.java:32)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at com.atlassian.bandana.DefaultBandanaManager.getValue(DefaultBandanaManager.java:24)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at com.atlassian.confluence.plugin.BandanaPluginStateStore.lambda$load$1(BandanaPluginStateStore.java:57)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at com.atlassian.confluence.tenant.TenantGate$3.call(TenantGate.java:141)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at com.atlassian.confluence.plugin.BandanaPluginStateStore.load(BandanaPluginStateStore.java:69)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at com.atlassian.confluence.plugin.CachingPluginStateStore.lambda$load$0(CachingPluginStateStore.java:44)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at com.atlassian.vcache.internal.core.metrics.TimedSupplier.get(TimedSupplier.java:32)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at com.atlassian.vcache.internal.legacy.LegacyJvmCache.lambda$get$4(LegacyJvmCache.java:52)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at java.util.Optional.orElseGet(Optional.java:267)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at com.atlassian.vcache.internal.legacy.LegacyJvmCache.get(LegacyJvmCache.java:50)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at com.atlassian.vcache.internal.core.metrics.TimedLocalCacheOperations.get(TimedLocalCacheOperations.java:64)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at com.atlassian.confluence.plugin.CachingPluginStateStore.load(CachingPluginStateStore.java:43)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at com.atlassian.plugin.manager.PluginPersistentStateModifier.getState(PluginPersistentStateModifier.java:18)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at com.atlassian.plugin.manager.DefaultPluginManager.getState(DefaultPluginManager.java:1090)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at com.atlassian.plugin.manager.DefaultPluginManager.earlyStartup(DefaultPluginManager.java:540)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at com.atlassian.confluence.plugin.ConfluencePluginManager.earlyStartup(ConfluencePluginManager.java:143)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at com.atlassian.confluence.plugin.PluginFrameworkContextListener.contextInitialized(PluginFrameworkContextListener.java:63)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4973)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5467)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:632)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:1073)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1857)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at java.util.concurrent.FutureTask.run(FutureTask.java:266)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] at java.lang.Thread.run(Thread.java:745)
build 20-Mar-2017 11:38:46 [INFO] [talledLocalContainer] Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name ‘tenantedTransactionManager’ defined in class path resource [databaseSubsystemContext.xml]: Invocation of init method failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name ‘tenantedLocalSessionFactoryBean5’ defined in class path resource [productionDatabaseContext.xml]: Invocation of init method failed; nested exception is org.hibernate.service.spi.ServiceException: Unable to create requested service [org.hibernate.engine.jdbc.env.spi.JdbcEnvironment]

Have you tried https://ecosystem.atlassian.net/servicedesk/customer/portal/9 for Marketplace Vendor support?

It’s not really a Marketplace issue… It’s an issue with the new version of Confluence 6.1.0

I think what you’re looking for is the DEVHELP servicedesk: https://ecosystem.atlassian.net/servicedesk/customer/portal/14

Perhaps there should be a more simple way of finding the right support portal :smiley:

That’s exactly it. Thanks! A shame it’s so hidden

Did you ever solve this? Running into the same problem.