Can I call a WebTrigger for a customer's site?

Forge
1

Can anyone validate my thinking on this and maybe suggest a solution?

I thought of creating a WebTrigger module that would change the logging level for our app on a customer’s Jira site. We could use that WebTrigger in case of support calls to temporarily increase logging activity as a diagnosis tool.

But I think I’m barking up the wrong tree, aren’t I? As a vendor, we don’t have authority to call forge webtrigger create --site <customer-site-hostname>, right?

David

2

Hi @david.pinn - that’s correct. You can’t generate the Web Trigger URL for an installation unless you are a site admin for the installation.

Maybe you could still do this, in a less automated way? You could build a support tools admin UI into your app that allows the admin to control these settings, or generate a web trigger URL to share with your support team?