Can I customize the issue number format?


I have noticed that the project key in JIRA can be changed as a new format like as the regex “([A-Z]{2}[0-9]{2})” representation. May I also know can I change the by regex as below example?

I.E. XXX-1 = XXX-00000001
(Just add more zero prefix in the issue number)



Sorry this is currently not possible.


Dear Support tream,

I would like to know an update for customizing the issue number format. Now, can I customize the it?
If so, please suggest the step how to do it?:

If you have any questions, please let me know.

Nathasit B.

Changing issue number format is still not possible. Currently we have many integrations that depend on the issue number format itself and allowing to update it is a major work on the integrated products. This feature not something our customers requests a lot so we are not prioritising this in near future.
On the other hand it is possible to change the pattern of project key Probably changing project key can help you achieve what you need?

Hi Ajakubowski,

We have a requirement that issuekey should start from like 10000 , Let say I have a project called Test Plan project key is TP, So I am creating a ticket the issue key will be like TP-1, here I want issue key should start from TP-100001.

How can be do this? Please help.

Manzoor Alam