Can't access Ecosystem service desk — need help transferring a Forge app between my Developer Spaces

Hi — I’m a Marketplace Partner and need account help, but I can’t register or log in to the Ecosystem service desk portal (password reset completes, then every page errors — multiple browsers tried).

My account has four Developer Spaces, which is the root of the problem:

  • Two are published vendors (one is my real vendor profile; the other is a duplicate I’ll eventually want removed)
  • Two are unpublished (one of these contains my Forge app)

I need my Forge app transferred from its unpublished space into my published vendor space. Self-serve transfer is blocked because I can’t grant myself the core Admin role on the published destination.

Please don’t action anything from this post alone — with four similarly-named spaces, I’m deliberately not posting IDs publicly. Could an Atlassian team member reach out (DM or ticket) so I can confirm the exact app and space IDs privately first? Thanks

Hi @NorthboundLogic, I am reaching out to you via DM for the details.