Can't close modal, fails with error message "this resource's view is not closable."

Forge Forge Custom UI and UI kit (beta)
#1

Hi,

From today (17/05/2022) can’t close modals that opened with “@forge/bridge” (it was working).
After using view.close() it throws exception with message “this resource’s view is not closable.”
This happens when opening modal from Issue Panel.

Note: When opening modal from Project Page “view.close()” working.

Using:

  • Custom UI for Issue Panel
  • “@forge/bridge”: “2.2.0” - tried to update it to 2.2.1 and 2.3.0-next.2 it not helped.

Can you please propose some solution for it?

Thanks

2 Likes
#2

Happened to me as well…

Any updates on that issue?

#3

We have the same issue.
Please help.

Thanks

#4

Same for me… struggling with this issue since yesterday afternoon

image

#5

Does anyone have any update on this issue?

#6

Can someone from Atlassian address this issue?
Forge is a production-ready product, and these bugs are not acceptable. The minimum you can do is comment here and help us…

1 Like
#7

Hi All. We are looking into this and will provide you with an update shortly.

#8

Hi all, thanks for your patience while we analyze this issue!
I was able to reproduce it on my test instance and we’re now working with engineering team to get it resolved.
We’ll be back with more details as soon as we have them.

Best,
Gabriel

#9

Hi folks!

We have found the root cause and working on the fix.

Thanks,
Vitalii

#10

Hi all,

The fix should be deployed early next week, and there should be any action required on your end (no need to redeploy the app).
We’ll update this thread again as soon as it’s deployed.

Best,
Gabriel

#11

Hi folks,

The fix has been deployed.

Thanks,
Vitalii

1 Like
#12

Thank you, @vpetrychuk, for the update.
I can confirm that the modals in the issue panel are now closable :+1:

Thanks for the quick fix and updates!

1 Like