Changed email, got new Atlassian account

Hey guys,

I think I have seen something similar before, but I cannot figure this one out. My company recently did a wee rebranding, we all got new email adresses. The old ones are shut down.

Now I cannot access my Atlassian account any more. I have got a new one automatically created. Who should I talk to? Is there a way of merging the accounts so that I can use my new email adress.

Thanks in advance,

Hi @anon68706336,

unfortunately we here in the developer community cannot help you with your Atlassian Account.
The best way to handle this would be to create a support ticket with our amazing customer support team.

You can do this here:


Thanks Peter, I suspected I needed to go through the support.

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