Hi everyone,
I’m currently implementing support for the Personal Data Reporting API in our Atlassian Connect app and I have a few questions regarding proper usage:
What are the possible values for the accountType
field when querying user data via the Jira/Confluence APIs? So far, I’ve seen atlassian
, customer
, and app
. Are there any other potential values we should be aware of (e.g., null
, unknown
, or deprecated types)?
Which accountType
values should be included when reporting user accounts to the Personal Data Reporting API? For example, should accounts of type app
or customer
be reported, or should we only focus on atlassian
?
How strict are the timing requirements for the data reporting cycle? The documentation mentions a default 7-day reporting interval, and that polling frequency should not exceed the cycle period. But what happens if, due to processing delays, our report is submitted several hours late? Are there consequences or warnings triggered in such cases?
Thanks in advance for any guidance or clarification you can provide!
Best regards,
Tim Beer