Connecting Jira Cloud to on-prem systems

We are in the process of migrating from Jira DC to cloud, we have a lot heavily customized projects, relying on sourcing data from on-prem systems. After migrating to cloud, which is outside our private network, all these customizations and bi-directional automations will have no way of functioning, and we’re looking for a way, to allow connections from cloud to our private network.

Has anyone done it?

As a concept, we’ve identified 3 main prerequisites for achieving this:

  1. certify the on-prem server(s) with geotrust or other public certification authority, so that the server(s) is visible to the “outside world”; this could be e.g. forge api server providing the backend for cloud jira widgets, fields, etc
  2. register jira cloud with the okta (we’re using okta company-wide for unified authentication), so that okta can authenticate traffic from jira cloud; probably register server(s) that will communicate to jira cloud as well
  3. arrange appropriate firewall rules to allow traffic between jira cloud & forge api server (and/or other on-prem servers)

Is there a clever way of achieving this? Anything that’s built-in within the jira cloud and/or forge?Any input will be appreciated.

Hello @RafaBobik1

This is a forum for programmers and developers who build applications for Atlassian’s products, and the topic of system integration isn’t discussed here. The best place for questions such as yours is the Jira group or the Jira Cloud Admins group in the public Atlassian Community forum,

Also, if you have complex migration requirements such as those you’ve described, you’re best to engage the services an Atlassian Partner who specialises in helping companies migrate from Jira on-premise to cloud.