Hi there!
I´m calling the rest api to create issues with organization set, everything works fine except that the organization does not receive any message. But, if remove and re-add the organization via web interface, the mail is sent.
Is there some configuration or way to get my organization notified via e-mail when I create an issue via API?
Thankyou for the support!
Hey Eduardo,
Welcome to the Atlassian Developer Community!
If I understand correctly, you’d like your Organization administrator to receive an email when a Jira issue is created, but only when the issue has been created via the API?
I might be able to better help with some more context:
- Which REST endpoint are you hitting?
- “the organization does not receive any message”, do you mean the organization admin? who needs to receive an email or message?
- Are you using Basic auth, Connect, or OAuth 2 for API authentication?
- “But, if remove and re-add the organization via web interface, the mail is sent.” How are you doing this, and which email is sent when you do this? Does this trigger the same email that you’d like to send every time an issue is created?
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