Just digging into this as well. Not sure where you are seeing this but I’ve seen com.atlassian.jira.plugins.cmdb:cmdb-object-cftype in the API for Jira as a means to communicate with Insight.
I’ve not see it in this format but this sort of works as an import…
{
"projects": [
{
"key": "PROJ",
"issues": [
{
"priority": "Medium",
"issueType": "Story",
"description": "Some description here\nMaybe _italics_ or *bold*?\n# List item 1\n# List item 2\n## sublist 1\n\nA double return needed to escape",
"labels": [
"label1",
"label2"
],
"customFieldValues": [
{
"fieldName": "customfield_10921",
"fieldType": "com.atlassian.jira.plugins.cmdb:cmdb-object-cftype",
"value": "0b8fa9d3-75e3-41f0-a99a-41f51232c24:212349"
},
{
"fieldName": "Sprint",
"fieldType": "com.pyxis.greenhopper.jira:gh-sprint",
"value": 193
},
{
"fieldName": "Story Points",
"fieldType": "com.atlassian.jira.plugin.system.customfieldtypes:float",
"value": "5"
},
{
"fieldName": "Epic Link",
"fieldType": "com.pyxis.greenhopper.jira:gh-epic-link",
"value": "EPIC-33"
}
],
"summary": "Story Title"
}
]
}
]
}
Where:
‘key’ is the project name,
‘customfield_10945’ is the name of my Insight custom field,
‘0b8fa9d3-75e3-41f0-a99a-41f51232c24’ is my Insight Object Type identifier,
‘212349’ is my key on the object
‘summary’ is the name of the ticket I’m importing
This ‘sort of’ works as an import into Jira as a story. I’ve not yet figured out how to get it so that this is a linked issue and the documentation is a bit poor.
I would suspect that if you go to the Jira API for a ticket you will see customfield rendered: customfield_11022
https://YOUR-JSM-INSTANCE/rest/api/2/issue/TICKET-ID
These custom fields are set in Jira, under the gear icon in the top > Issues > Custom Fields