Custom Field Not Available for "Two Dimensional Filter Statistics" Gadget

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Hello everyone,

I’m facing an issue with a custom field that our Connect app provides. A client reached out to our support team because they were unable to select the custom field in the “Two Dimensional Filter Statistics” gadget.

I’ve done some research and found that for a field to be available in gadgets like this, it generally needs to be of a “select” type. Our field seems to meet this requirement, yet it doesn’t show up as an option for the gadget.

Here’s how the field is defined in the connect app:

"jiraIssueFields": [
  {
    "key": "field-one",
    "description": {
      "value": "Field one"
    },
    "name": {
      "value": "Field One"
    },
    "type": "single_select",
    "extractions": [
      {
        "path": "name",
        "type": "string",
        "name": "name"
      }
    ]
  }
]

From what I understand, this should satisfy the criteria for a selectable field in the gadget, as it’s of type single_select. I can’t figure out what might be causing the issue.

Has anyone encountered a similar issue or could offer some guidance on why the field might not be appearing?

Thanks in advance for your help!

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