Customer getting postrobot_method error

Forge Forge Custom UI and UI kit (beta)
1

Hi,

One customer is having problems with our Jira Forge app (custom UI) while our app is working fine elsewhere. They sent the attached console log with the error:

“Can not send postrobot_method. target window is closed”

Anyone who as seen something like this or have any ideas on what is going on?

customer-errors-in-console
customer-errors-in-console1920×743 137 KB

Thanks,
Fredrik

1 Like
2

Hi Fredrik,
Did you able to solve this issue? We are also facing the same problem, and unfortunately we don’t have any idea about it. It works in several other instances and at one site we have this issue.