I found the three numbers don’t align for a long time:
1.Current installations: 123 in Atlassian Developer → Monitoring → Installations;
2.Search results in the marketplace: 100;
3.Active installaitons in the App intro page in the marketplace: 95
I raised a support ticket to Atlassian on 24/Apr, but haven’t yet got the actual reason except the incident statuspage and this incident hasn’t been resolved for me.
Anyone has the same issue as me? And when could it be resolved then?
Hey, I think promoting the app through other channels is a good idea. I’ll definitely consider social media and other online communities where my target audience is active to increase visibility and attract more potential users. I have seen this while working at Triotech Systems that they always go for multiple strategies to promote. Thanks again!