Error 403: The app is not installed on this instance, accessing jira from confluencea

Forge Forge UI Kit and Custom UI
, ,
1

Hey I want to create an epic on jira via a Confluence contentAction plugin on confluence.

I have provided the below permissions:

permissions:
  scopes:
        - 'read:confluence-content.summary'
        - 'read:confluence-content.all'
        - 'read:page:confluence'
        - 'read:jira-work'
        - 'write:jira-work'
        - 'write:issue:jira'
        - 'read:connect-jira'
        - 'write:connect-jira'

resolver.define("createTickets", async (req) => {
  console.log("Append req");
  console.log(req);
  try {
    const response = await api.asUser().requestJira(route`/rest/api/2/issue/`, {
      method: "POST",
      headers: {
        "X-Atlassian-Token": "nocheck",
        "Content-Type": "application/json",
        Accept: "application/json",
      },
      body: JSON.stringify(req.payload.payload),
    });
    console.log(response);
    return await response.json();
  } catch (err) {
    console.log(err);
    return err;
  }
});

this is my resolver that i have created for creating an issue type of Epic and the payload for this req is:

 const payload = {
      fields: {
        project: {
          key: "TEST",
        },
        issuetype: { name: "Epic", id: "10004" },
        description: epicInfo.description,
        summary: "Test",
        customfield_10011: "title",
      },

I have verified that the app is installed on both confluence and jira. I am also using
/rest/api/2/issue/createmeta and /rest/api/2/project as well which seem to work without any issue.
Any help would be appreaciated.

2

Hey @harshjain,
would you mind sharing the whole of your manifest for your app?
(don’t forget to replace the app-id with [redacted])
Cheers!
Mel

3 
modules:
  confluence:contentAction:
    - key: start-hello-world-content-action
      resource: main
      resolver:
        function: resolver
      viewportSize: medium
      title: Confluence Assist
  function:
    - key: resolver
      handler: index.handler
resources:
  - key: main
    path: static/hello-world/build
permissions:
  scopes:
        - 'read:confluence-content.summary'
        - 'read:confluence-content.all'
        - 'read:page:confluence'
        - 'read:jira-work'
        - 'write:jira-work'
        - 'write:issue:jira'
  content:
        styles:
               - "unsafe-inline"
        scripts:
               - "unsafe-inline"
               - "unsafe-hashes"
  external:
        images:
              - "*"
        fetch:
              client:
                  - "*"
              backend:
                    - "*"
app:
  id: [app:id]